When you contact us, we will offer you here and now support, as soon as we are able. This will consist of up to six 50 minute support sessions with the same worker. During this time, we will provide you with a safe, confidential space where you will be believed and supported.
Towards the end of these sessions, we will explore the next steps with you.
Following here and now support, you can join a waiting list for a block of further support, up to 16 sessions, if required. This may not be with the same worker and there will be a waiting time for this support.
If you are sick or cannot attend your appointment we ask that you phone at the earliest opportunity to let us know. Please call us on 0131 556 9437 and leave a message giving your full name, date and time of your appointment and your support worker’s name. You can also text: 07966 067 301 or email: email@example.com.
This might allow your support worker to offer an appointment to someone else waiting.