The standards we work to:

Rape Crisis specialist services are independent, community-based services, which work from a trauma-informed, gendered analysis and empowerment perspective to provide confidential specialist services to survivors of sexual violence. We are part of Rape Crisis Scotland and a network of local rape crisis centres across Scotland. We aim to meet the National Service Standards for Rape crisis centres which include:

• The organisation must provide and protect dedicated spaces and times for women and girls to access services.
  
• Service users are informed about the scope, independence and any limitations of the services being provided.
• The organisation ensures it is addressing barriers faced by service users to enable them full access to participate in feedback and involvement opportunities in a way that is appropriate and relevant to their needs.
• Service users are informed about a range of opportunities available
• Service users are informed about the scope, independence and provision of services available to them and systems are in place to enable appropriate access.
• The organisation recognises that some survivors may be best served or may prefer to use specialist services run ‘by and for’ marginalised groups outside of the Rape Crisis centre, and actively signposts where asked
  
• The organisation seeks explicit and informed consent from service users, in line with relevant consent and decision-making guidance and legislation, to enable service users to engage meaningfully with services provided.
  
• The organisation seeks explicit and informed consent from service users, in line with relevant consent and decision-making guidance and legislation, to enable service users to engage meaningfully with services provided.
  
• Service users are enabled to make their own choices about the support and interventions they receive and who provides them.
  
• The organisation recognises that minoritised survivors may face additional barriers due to oppressive and inaccessible systems that affect their ability to contribute feedback, and puts measures in place to overcome these barriers