Contact us
Appointments and referrals
To make or cancel an appointment, or to make a referral, please text our service mobile on 07966 067 301 or call our call back phone on 0131 556 9437 and leave a message for us. Please leave your contact details such as your mobile number or email address for us to contact you on. Calls won’t be answered but we check this each working day.
You can also contact us via our secure webform and someone will be in touch with you as soon as possible.
You can use the form to refer someone else. Please ensure that the person you are referring has agreed for you to pass their details to us.
Please note, we do not have the space for drop-ins and support is only offered by appointment.
Email support
If you’d like to email our support service about making an appointment or referral please email support@ercc.scot. You’ll receive an automatic response to your email on the day it is sent and a fuller reply thereafter.
Some spam filters can prevent emails from us being delivered if they think the content is abusive e.g. if they contain sexual words so please check your email’s spam or junk folder as occasionally our replies will go in there.
If you’ve problems receiving a reply please feel free to contact us again or leave a message on our call back phone: 0131 556 9437 or you can text our support service mobile: 07966 067 301. Please let us know if it is okay for us to call you, and if so whether it is okay for us identify who we are or leave a message. Otherwise, we won’t leave a message if we can’t get in touch with you.
Rape Crisis Scotland’s helpline
Rape Crisis Scotland offers short term support to people of all genders, living in Scotland aged 13+ who have been affected by sexual violence. They support survivors, as well as family, friends and supporters and can arrange for free language interpreters, including British Sign Language, to access support if your first language is not English.
Get in touch with Rape Crisis Scotland any day between 5pm-midnight:
- Phone (freephone): 08088 010302
- Text: 07537 410 027
- Email: support@rapecrisisscotland.org.uk
- Webchat: www.rapecrisisscotland.org.uk
Advocacy service
Email advocacy@ercc.scot
Outreach in East Lothian (ELSAS)
Email elsas@ercc.scot
Outreach in Midlothian (MSAS)
Email msas@ercc.scot
Still I Am (SIA) project
Email SIA@ercc.scot
Student Survivors Project
Email studentsurvivors@ercc.scot
Text: 07378 905 664
STAR project for young people aged 12-18
Email star@ercc.scot
Address
Edinburgh Rape Crisis Centre
17 Claremont Crescent
Edinburgh EH7 4HX (view directions)
Office number for business only 0131 557 6737 or email info@ercc.scot (general enquiries)