Contact us

Appointments and referrals

To make or cancel an appointment, or to make a referral please call our call back phone on 0131 556 9437 and leave a message on the answer machine. Please leave your contact details such as mobile number or email address for us to contact you on. Calls won’t be answered but we check this each working day.

Helpline 

For phone support please call Rape Crisis Scotland’s national helpline on 08088 010302 (freephone, 6pm – midnight every day). They offer a Deaf access service every Tuesday 1.30pm – 5pm. On Mondays and Thursdays they also offer a LGBTI specific service from 7pm to midnight.

Email support

If you’d like to email our support service about making an appointment or referral – or are looking for email support please email support@ercc.scot. You will receive an automatic response to your email on the day it is sent and a fuller reply thereafter.

Some spam filters may also prevent emails from us being delivered if they think the content is abusive for example if they contain sexual words so please check your email’s spam or junk folder as occasionally our replies will go in there.

If you have problems receiving a reply please feel free to contact us again or leave a message on our call back phone: 0131 556 9437. Please let us know if it is okay for us to call you back, and if so whether it is okay for us identify who we are or leave a message. Otherwise, we won’t not leave a message if we can’t get in touch with you.

STAR project for young people aged 12-18

Text 07583 158 058
Email star@ercc.scot

SIA project

Text 07850095088 
Email SIA@ercc.scot

Outreach in East Lothian (ELSAS)

Mobile and text 07800 604 164
Email elsas@ercc.scot

Outreach in Midlothian (MSAS)

Mobile and text 07860 774 503
Email msas@ercc.scot

Address

Edinburgh Rape Crisis Centre
17 Claremont Crescent
Edinburgh EH7 4HX (view directions)

Office number for business only 0131 557 6737 or email info@ercc.scot (general enquiries)